FAQs

Mac Rod Collision

  • Do I have to use the body shop my insurance recommends?

    No. You maintain the legal right to select any repair facility of your choice. While insurance companies often recommend preferred shops, they cannot mandate where you take your vehicle for repairs.
  • Can you help with a rental car while my car is being repaired?

    We can assist in coordinating a rental vehicle if your insurance policy includes rental car coverage.
  • What services do you offer at your collision repair shop?

    Our facility provides comprehensive services that include cosmetic and structural vehicle repair, bumper repair, paint repair, paintless dent removal, alignments, windshield and glass replacement, and vehicle diagnostics and calibration.
  • Do you work with insurance companies?

    Yes, we maintain working relationships with all major insurance carriers to facilitate a smooth repair process.
  • How long will it take to repair my vehicle?

    Repair timelines vary based on the severity of damage, required repairs, and availability of parts. We will keep you informed with regular updates throughout the repair process while your vehicle is in our care.
  • How much will it cost to repair my vehicle?

    Repair costs are determined by several factors, including damage severity, necessary parts and materials, and labor requirements. We provide clear and transparent pricing information to all customers.
  • Do you offer a warranty on your repairs?

    Yes, we guarantee our workmanship for the entire duration of your vehicle ownership. Parts are covered under the manufacturer's warranty. Should you have any concerns regarding your repairs, return your vehicle to our facility and we will address the issue.